Our Process

With our proven EXPERT process, we will help take your business goals from ideation to implementation.  

Edmonton Business Consulting Services

Why follow the EXPERT way?

We built our process to help organizations navigate through change and implement effective and practical solutions. Without a process in place, the necessary changes might not happen within an organization, and

This process will not only help you to gain clarity but will also provide recommendations about how you can take action to move your project forward successfully.


As we understand your business goals at a deeper level, we’ll introduce you to our EXPERT System. With our proven process, we will guide you through each phase to create a custom solution for your business needs. 

Our process breaks down into six steps and we use the word EXPERT as an acronym to describe each step.

At the end of the processt, you will have a clearly defined strategy on exactly how to move your business forward.

Expert Training Solutions


In the first step we examine every aspect of the problem you’re trying to solve or the opportunity you’re taking advantage of.

The examination starts by asking relevant questions and having honest conversations about the situation.

We will also conduct a SWOT analysis to learn about your organization’s strengths, weaknesses, opportunities and threats.

As we get a better understanding we’ll also learn about your unique skills, which leads us into step 2.

X-Factor Identification

Sometimes leaders get so busy they forget about the competitive advantages that made their organization successful in the first place.

That’s why, in step 2, we help you to emphasize your core value proposition, leadership abilities, financial edge, talented staff, and any other key factors that will contribute to making your project a success.

Process Mapping

During this step we help you to talk about ‘how things get done around here’.

Once we understand your core business processes, then we can talk about how they can be optimized to solve your problem or take advantage of your opportunity.


Now that we understand the situation along with your unique strengths and how you conduct your business, it’s time to put a small piece of your project into action.

The reason we do this is to validate whether or not your project is going to actually work.

This bite-sized approach will not only help you save time and money, but it will also confirm if your approach to this project is the right one – or more importantly, it may help you to understand that you’re on the wrong path and that you should step back and reconsider how to move forward.


In step five we offer honest advice about how you can move forward.

With everything that we have learned we can now build a full set of practical recommendations, which will include an overall strategic plan along with a ‘roadmap’ that will lay out the simple steps you need to take to reach your goal.

Take Action

The final step may be the most important because it is now time for you to take action.

If you’ve got the right people in place to execute your project then you can take our recommendations and move forward.

And if you need additional training, coaching and consulting to be successful, then we’re ready to help.

That’s because we can provide the right expert at the right time to help you take advantage of opportunities and solve problems quickly.

Ready to get to work?

If you are a leader who wants help to get unstuck, inspire their team and be proactive instead of reactive, then get in touch with Expert Training Solutions today.

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